Privacy policy

Privacy Policy – Based

Last updated: October 31, 2025

This Privacy Policy describes how Based (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase from thebasedb.store (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to customers, website visitors, and anyone who interacts with our Services.

By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or operational procedures. Any updates will be posted on this page with the date of the latest revision.

How We Collect and Use Your Personal Information

We collect personal information through various methods depending on how you interact with our Services. This includes information you provide directly, data collected automatically through cookies and similar technologies, and information received from approved third-party partners.

We use this data to process your orders, communicate with you, improve our Services, meet legal obligations, and maintain a secure shopping environment.

Personal Information We Collect

The information we may collect includes:

  • Contact information: name, email address, phone number.

  • Order details: billing information, shipping address, purchased items.

  • Account information: login credentials (if applicable).

  • Behavioral data: viewed items, wishlists, browsing patterns, purchase history.

  • Customer support messages: communications with our team.

Cookies and Tracking Technologies

We use cookies and similar technologies to analyze traffic, improve site functionality, personalize user experience, and support marketing efforts.
You can manage cookie preferences through your browser settings, although disabling cookies may affect site performance.

Information Received From Third Parties

We may receive information from trusted partners, including:

  • Payment processors

  • Shipping and logistics providers

  • Analytics and advertising platforms

Any third-party data is handled securely and in accordance with this Privacy Policy.

How We Use Your Information

We use your personal information to:

  • Process, ship, and deliver your grooming and personal-care products

  • Customize your shopping experience and recommend suitable items

  • Communicate with you, including marketing messages (with your consent)

  • Detect, investigate, and prevent fraud or misuse of our Services

  • Comply with applicable laws and regulatory requirements

How We Share Your Personal Information

We may share your information with:

  • Service providers such as payment gateways, shipping partners, and analytics tools

  • Marketing and operational partners who help run or promote Based

  • Regulatory authorities, when legally required or necessary to protect our rights

We do not sell your personal information or use sensitive personal data to infer characteristics about you.

User-Generated Content

Any reviews, photos, or testimonials submitted to the Site may become publicly visible. We are not responsible for how third parties may use this content.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices, policies, or content of those third-party websites.

Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors.

Data Security and Retention

We implement reasonable safeguards to protect your personal data. However, no online system is entirely secure.
We retain your information only as long as necessary for business, legal, or regulatory reasons.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information

  • Opt out of marketing communications

  • Request restrictions on certain data processing activities

To exercise these rights, you may contact us at any time.

International Transfers

Your information may be transferred, stored, or processed outside your country of residence, always in accordance with applicable data protection laws.

Contact Us

If you have questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us at:

📧 contact@trybased.store